Smart e-Commerce: e Business Information

Webinar mean a web-based seminar, those are presentations, lectures, workshops, or seminars transmitted over the web. Webinars are also known as online workshops.

Important Features of Webinar

• Interactive with the customers
• Customers can view the Live Event
• Real Time Question & Answers
• Participant can chat with the person who is conducting webinar
• Learn the topic by sitting at your desk
• More Educational for the people
• Preserved for Future Viewing
• Cost-effectiveness
• Participation from home, no need to travel
• Registrants can participate in convenient time for them
• Webinar material can be re-visit by the customers

 Webinar Methodology & Process 

• Determine the webinar topic and length and decide who should attend
• Plan the time, date and length of the webinar. Make sure all key participants can attend
• Communicate the requirements and time frames to any fellow presenters. Include information about formats, tools and deadlines
• Make sure that your computer has network and Internet access and that all of the required software is loaded and ready
• Send meeting invitations, confirmations and reminders to fellow presenters and to participants. Include all key information such as links; log in IDs and passwords, teleconference phone number and participant code
• Prepare the webinar presentation. Start with a list of objectives and topics. Vary the webinar activities, pace and visuals, but be sure you keep content and discussions relevant to your topic. For example, tell a story, show a short video or ask your audience to participate in a group exercise
• Greet participants as they join the meeting and provide them with a status. As you conduct the webinar, be friendly and engaging. Write down the participants’ names
• Start the webinar by introducing yourself and any other presenters. Whenever feasible, have all attendees introduce themselves to the group. Ask if everyone has accessed the virtual meeting and if they can hear you speaking. Assist anyone who needs help. Ask participants to mute their phones as you conduct the webinar in order to reduce background noise
• Review the webinar agenda and objectives. Set expectations such as encouraging participation and whether you can accept questions by email or instant messenger
• Ask and answer questions and constantly demonstrate enthusiasm for your topic. Your energy keeps participants interested and engaged
• End the webinar on time and thank participants for attending. Provide any follow-up information and resources. Be the last one to hang up.